Quality Policy

1. Our Quality Policy

At Ortus Automotive, our understanding of quality is built on a structure that prioritizes customer satisfaction, aims for continuous improvement, and closely follows technological developments. At every stage of our production, we act with high precision, detailed inspection, and meticulous craftsmanship. We see quality not as a goal but as an ever-evolving process, and we work every day to offer better.

2. Our Quality Control Infrastructure

Our quality laboratory, which ensures the reliability and accuracy of our production processes, is equipped with the most advanced equipment in the industry:
• Coordinate Measuring Machine (CMM)
• Video Optical Measuring Device
• Surface Roughness Measuring Device
• Hardness Testers
• Dial Indicators, Micrometers, Calipers

Thanks to these devices, each of our products is inspected with millimetric precision and supported with certificates of compliance to the necessary standards.

3. Our Quality Processes

Our quality management system is integrated into every step of production. Our processes consist of the following stages:

1. Incoming Inspection: Raw materials and supplier products are meticulously examined.
2. In-Process Controls: Measurements and quality checks are performed at specific intervals during operations.
3. Final Inspection: The final product is checked in detail with measuring devices, and quality reports are prepared.
4. Traceability: Each part is recorded along with its production stages and inspection results.

Customer Satisfaction and Continuous Improvement

Our understanding of quality is not limited to production. We take every feedback from our customers into account and develop our processes accordingly.

We monitor feedback, resolve complaints, and start new projects stronger. At Ortus Automotive, exceeding our customers’ expectations is our greatest success.